Política de envío

Shipping Policy

Last updated: September 23, 2026

At Have a Good Life, we work with Printful as our third-party production and fulfillment provider.

Our products are made to order. Once an order is placed, the product is produced, packaged, and shipped by Printful through the applicable shipping carrier.

Have a Good Life does not personally manufacture, warehouse, package, or ship products.

Order Processing

After you place an order, your products are prepared and produced specifically for your purchase by Printful.

Please allow additional time for production before your order is shipped.

Production times may vary depending on the product, order volume, destination, and other circumstances.

Once your order has been produced, Printful will package the order and hand it over to the appropriate shipping carrier.

Shipping Times

Shipping times vary depending on your delivery location and the shipping method available at checkout.

Any estimated delivery dates or shipping times shown on our website or during checkout are estimates and are not guaranteed unless expressly stated otherwise.

Shipping may take longer during:

Holidays
Promotional periods
High order volumes
Customs processing
Severe weather
Carrier delays
Other circumstances outside our reasonable control

Please consider these factors when placing your order.

Shipping Rates

Shipping costs are calculated and displayed during checkout based on the products in your order, shipping destination, and available shipping methods.

The shipping cost shown at checkout is the amount applicable to your order unless otherwise stated.

Order Tracking

When tracking information is available, we will provide it to you by email or through the information associated with your order.

Please note that tracking information may take some time to become active after your order has been shipped.

Once the carrier has received your package, shipping updates and delivery information are provided by the carrier.

Delayed Orders

If your order is taking longer than expected to arrive, please first check the tracking information provided for your order.

Shipping delays may occur for reasons outside of our control.

If you believe your order has been significantly delayed or there appears to be a problem with the shipment, please contact us at:

haveagoodlife590@gmail.com

We will review the situation and assist you as appropriate.

Lost or Missing Packages

If tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery location associated with your address.

You may also contact the shipping carrier directly using the tracking information provided.

If you are unable to locate the package, contact us at haveagoodlife590@gmail.com and provide your order number and tracking information so we can review the situation.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Have a Good Life is not responsible for delays, failed deliveries, returned packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If a package is returned because of an incorrect or incomplete address and needs to be reshipped, additional shipping costs may apply.

Please carefully review your shipping information before completing your purchase.

International Orders

For orders shipped internationally, delivery times may vary depending on the destination country and customs procedures.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Have a Good Life does not control customs processing times or customs decisions.

Customers are responsible for complying with applicable import requirements in their destination country.

Customs Delays

International shipments may be delayed while being processed by customs authorities.

Customs processing times vary by country and are outside the control of Have a Good Life.

A customs delay does not necessarily mean that your package has been lost.

Shipping Restrictions

Certain products or destinations may have shipping restrictions.

If we are unable to fulfill an order because the selected product cannot be shipped to the destination provided, we will contact the customer and, where applicable, provide an appropriate resolution.

Changes to Shipping Information

If you need to change your shipping address after placing an order, contact us as soon as possible at:

haveagoodlife590@gmail.com

We cannot guarantee that an address can be changed after an order has entered production or been shipped.

If an order has already been shipped, the address generally cannot be changed by us.

Delivery Responsibility

Once an order has been shipped by Printful, delivery is handled by the applicable shipping carrier.

While Printful handles production, packaging, and fulfillment, Have a Good Life remains available to assist customers with questions or issues regarding their orders.

We cannot guarantee a specific delivery date unless expressly stated otherwise.

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, customs processing, weather, transportation disruptions, incorrect addresses, or other unforeseen circumstances.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and the product and contact us as soon as possible at:

haveagoodlife590@gmail.com

Please include:

Your order number
Photographs of the package
Photographs of the damaged product
A description of the issue

We will review the information and work with our fulfillment provider, including Printful where applicable, to determine the appropriate solution in accordance with our Refund & Return Policy.